The University of Nottingham Health Service
NHS logo 

Administration Staff

Julie Daw
Reception Manager
  

 

In charge of reception staff and the smooth running of reception duties, including:

  • appointment system
  • repeat prescriptions
  • registering patients
  • charges and payment for non-NHS items

Reception staff can often provide advice as to which practitioner may be the best person to consult for a certain medical problem.

 

Reception staff

Emma
 
 

 

Sammi
 
 

 

 
 

 

 
Sue
 
 

 

Julie
 
 

 

Cherylynne
 
 

 

 
Caroline

 

 

 

  
Olga
 
 

 

Melissa
 

 

 
Helen
 
 
Natalie
 
 
 

 

Secretaries

The secretaries keep the doctors organised, often following up and facilitating action that the doctor has suggested to the patient in a consultation. They communicate with the hospital through letters and increasingly through electronic means. Our secretaries serve as the main link between the doctors and their patients and others caring for their patients. So, a secretary may phone you or write to you and can often help if you are following up something from a prior contact, such as a referral (but obviously not medical advice to do with the problem). The direct dial numbers are listed in the contacts.

Anna
 
  

 

Tim
  
  

 

Donna
 
 
 
Lesley
  
  

 

Karen