The University of Nottingham Health Service
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Your University Health Service

Welcome to the University of Nottingham Health Service (UNHS). The practice specialises in looking after the students and staff of The University of Nottingham and their families and dependants. 

The university of Nottingham Health Service is registered with the Care Quality Commision (CQC)

Provider number 1-199701850



The University of Nottingham Health Service

CQC overall rating: Outstanding


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Quick links

Practice Catchment Area

Use the link provided below to see if you are eligible to attend the practice where you live

Primary Care Catchment Tool



Undergraduate students in the reception of Cripps Health Centre

Reception opening hours

Mon-Fri 8:00am - 6:30pm

Surgery times:

Mon-Fri 8:30am - 12:00am, 2:30pm - 5:30pm

Additional hours term-time only, for booked appointments only:

Monday 18:00 - 20:45

Saturday 08:00 - 12:00

If you need a Doctor outside of these hours please
telephone the Health Centre on 0115 8468888 and you will be put through to the out of hours service.


Please call us on 0115 846 8888 if you can't make your appointment.


Patient Online Access

On-Line Access through the Patient Access system is available to all registered patients. Patients registered for the online service are able to book appointments and order repeat medication. From the 31st March 2016, this service now allows you to view the coded information in your medical records, such as problems/diagnoses, results, immunisations, and medication. 

You can also download our patient access app from your mobile phone. This allows you to book and cancel appointments and request repeat prescriptions. 

For more information on how to register ask at reception or click on the book an appointment link above. 


Coming soon..

Evening & Weekend Appointments bookable through your GP practice

From March 2018, patients registered at this practice will be able to access additional routine appointments during evenings and weekends through the new GP+ Nottingham City service.

Appointments will be available to see GPs, Practice Nurses, Clinical Pharmacists and Physiotherapists in a fully equipped accessible location on Upper Parliament Street in Nottingham City Centre.

Opening hours will be:

16:00 – 20:00  Monday – Friday
09:00 – 13:00  Saturday & Sunday

This will not be a walk-in service. Appointments are required and will be bookable through the reception team at your own GP practice from March onwards.

More information on this service will be coming very soon through your practice.

Allocation of Named Accountable GP

All patients who register with us, including children, are allocated a named, accountable GP who is responsible for their overall care at the practice.  This is referred to as your 'Usual GP'.  You should be informed of your Usual GP when you register but you can check who this is with any member of staff at any time.  We will always make reasonable efforts to accommodate requests to change the Usual GP.



Patient Survey

We always aim to provide services that result in a good patient experience. We would be grateful if you could kindly fill in this survey regarding your visit to the practice and the treatment you received. The information received will be used to inform future service developments and to maintain a high level of patient satisfaction in the future.

Patient Satisfaction Survey

Minor Ops Survey

Minor Operation Satisfaction Audit 

National Confidential Enquiry into Patient Outcome & Death 

NCEPOD is currently running a study looking the quality of care provided to people between 11-25 years old with depression, anxiety, eating disorders and who self-harm (more information can be found here).  We will be looking at information from healthcare services and from national data but would also like to collect the views and experiences of young people and young adults with depression, anxiety, eating disorders and who self-harm, and their carers, about their experiences of receiving healthcare.

Below is a link to a questionnaire on our website.  All responses are anonymous and confidential.  We simply want to know what is working well and what people feel could be improved. 


Ask NHS app

Now available to our patients – the Ask NHS mobile app

Download the free mobile app today by visiting, to meet our newest member of staff. Nurse Olivia is a virtual nurse who is here to discuss your health concerns, as any clinician would in a person-to-person interaction. Giving you trusted healthcare advice, on demand 24/7, 365 days a year.

o Check your symptoms anytime, anywhere
o Get trusted NHS health advice
o Find NHS services local to you
o Available 24/7

The free mobile app can be downloaded from your app store by searching ‘Ask NHS’ or visiting

Ask NHS - Web Banner