You can book appointments with either a nurse or a doctor. This is a guide to who you should see.
| Service | Practice Nurse | Doctor |
| Contraceptive pill (except Dianette) | Yes | No |
| Advice on contraception | Yes | No |
| Emergency contraception | Yes | No |
| Dianette contraception | No | Yes |
| Problems with your contraception | Yes | No |
| Urinary Tract Infections | Yes | No |
| Simple Sore Throats/Colds | Yes | No |
| Mood disturbance | No | Yes |
| Diabetes review (routine/yearly) | Yes | No |
| Asthma review yearly/annual) | Yes | No |
| Chronic disease which is changing/worsening | No | Yes |
| Wound dressing/suture removal | Yes | No |
| New symptoms without clear cause | No | Yes |
| Cervical smears | Yes | No |
| Travel medicine and vaccines | Yes | No |
| Acne | Yes | No |
This is a guide, not an exhaustive list. The reception staff can often direct to the correct person but do not feel compelled to discuss the medical issue with them.