Complaints, Feedback and Compliments

Every patient has the right to give us feedback or make a complaint about the treatment or care they have received at UNHS.

We understand that we may not always get everything right and, by telling us about the problem you have encountered, we will be able to improve our services and patient experience.

If you would like to see a copy of our complaints leaflet, please see the link below. This will guide you through the complaints process and who to contact when making a complaint. 

If you would like to leave us some feedback, please do so by emailing us at

Complaints leaflet

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